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Hot Stones Massage

Privacy Policy 2018

Our new Privacy Policy is in line with new GPDR regulations. 
Please read them carefully.

What information do we collect from you?

  • Personal details: name, address, telephone number, date of birth.

  • We will need your age before treatment can go ahead.

  • Medical and health information.

  • Treatment records


Why Do We Need It, How Will We Use It and How Long Will We Retain It?

We need all the details above in order to ensure that it is safe for us to provide the treatments you may ask for and also for insurance purposes. We will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. Our lawful basis for processing this personal information is ‘contract’, this means that we have a legal reason to ask you for your data because we need it for contractual reasons. You do not have to share your personal data with us, but if you do not we cannot offer you a treatment with Karen’s Beauty Studio. You must fulfil your side of the contract (share your personal information) in order for us to fulfil ours (carry out treatment).

Why do we collect this information?

The information we collect is to keep you safe and ensure you receive treatments that pose no risk to your health or wellbeing. This information also means you are covered by our insurance.

  • Consultation forms, medical history, patch testing and treatment records.

Other information will be used for the following purposes:

  • Marketing to include offers, newsletters and loyalty schemes.

  • Appointment reminders.


How do we store your information?

Signed consultation and health records are stored manually in a locked cabinet accessible to staff only. 


Who might we share your information with?

  • We will not share your information with any third party.

  • Client treatment details will not be discussed with any third parties without permission.

How long do we keep hold of your information?

Consultation forms and treatment records cannot be permanently deleted as they must be kept legally for insurance purposes for a period of seven years. They can however be archived upon request.


How will my images be used?

All images of work carried out by Karen's Beauty Studio will require verbal consent before being used for marketing on social media. Once consent has been given for the use of images on social media they will remain the copyright of Karen’s Beauty Studio and will not be removed.


Unsubscribing

You can unsubscribe from our website newsletter by emailing “UNSUBSCRIBE” to karens.beautystudio.swindon@gmail.com 


Please be aware that you may miss important information if you choose to unsubscribe.


To make a complaint.

If you are unsatisfied with the how we have handled your information, or are worried about our storage please contact Karen at Karen’s Beauty Studio.

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